Full-Time Opportunities

Facility Operations Lead

Overview:

We are seeking a motivated and detail-oriented Operations Lead to oversee the day-to-day activities of our indoor facility. This role is crucial in ensuring the smooth operation of our programing, leagues, and events, while maintaining a welcoming environment for all players and spectators. The ideal candidate will have a passion for sports, excellent customer service skills, and strong organizational abilities.

 

Responsibilities:

• Facility Management:

  • Oversee the regular maintenance and cleanliness of all facility areas, including turf fields, restrooms, and common areas.

  • Assist with repairs and improvements as needed.

• Program & Event Coordination:

  • Assist the Facilities Business Specialist in the scheduling of leagues, tournaments, and practice sessions to maximize facility usage.

  • ​​Coordinate with coaches, referees, and event staff to ensure successful execution of scheduled activities.

  • Assist in planning and executing special events and promotions to engage and grow the community.

• Customer Service:

  • Serve as the primary point of contact for customers, addressing any questions or concerns regarding facility use, programs, and events.

  • Ensure guests have a positive experience by maintaining a friendly and professional presence.

• Staff Supervision:

  • Lead and support facility hourly staff, including front desk personnel, maintenance crew, and event coordinators.

  • Assist the Facilities Business Specialist in recruitment, training, and scheduling of staff to ensure proper facility coverage.

• Safety & Compliance:

  •  Ensure all safety protocols and emergency procedures are communicated and followed by staff and patrons.

  • Maintain compliance with local and state regulations regarding sports facilities and public gatherings.

• Financial Oversight:

  • Assist the Facility Business Specialist in managing the facility's budget, including tracking expenses as needed and optimizing resource allocation.

  • Oversee point-of-sale operations, ensuring accurate cash handling and daily reporting.

• Marketing & Community Engagement:

  • Collaborate with the marketing team to promote facility offerings and increase customer engagement.

  • Build relationships with local sports organizations, schools, and community groups to foster partnerships and boost participation.

 

Qualifications:

• Sports Management or Business Administration education or experience preferred.

• Minimum 2-3 years of experience in facility management, sports operations, or a similar role.

• Strong leadership and interpersonal skills with the ability to motivate and lead a team.

• Excellent organizational and multitasking abilities.

• Passion for sport and a solid understanding of the sports offered and their communities.

• Ability to work flexible hours, including evenings and weekends, to accommodate facility schedules.

 

Benefits:

• Competitive pay based on experience.

• Paid vacation each calendar year.

• Opportunities for professional development and career advancement.

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Part-Time Opportunities

Seeking sports minded, client centered team members. Great starting pay. Flexible scheduling. Athletic attire.

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Specifications:

• Part-time for evenings & weekends 

• Greeting guests & answering questions 

• Maintaining a clean & inviting facility

• Field reconfiguration as needed

• Time keeping & game score recording

• Must be at least 16 years old